Sherritt Services

Virtual MOA & Reception

Sherritt Services Inc. is introducing  Virtual Medical Office Assistant and Reception services, aimed at helping physicians and clinics manage the tasks associated with a modern practice.


Sherritt’s ‘Virtual MOA/Reception Service’ was created to support your current clinic/physician staff in maintaining efficiency in the workplace, on an ‘as needed’ basis. Employee MOA’s require an hourly wage, CPP, EI, vacation days, holiday pay, sick days, health benefits, ongoing training and minimum of 3 hours per working day. 

A Sherritt Virtual MOA/ Receptionist can fill any gap as required to keep your employees current and on task, instead of hiring another Employee MOA that could be expensive and underutilized. Sherritt’s Virtual MOA’s/Receptionists can work as little or as much as is required provide the solution You need.


Duties and tasks include but are not limited to:


  • Managing referral letters to be sent;
  • Callbacks;
  • Document linking;
  • Schedule specialist bookings – new or existing patients;
  • Confirm specialist bookings - new or existing patients;
  • Appointment follow-ups – existing patients;
  • Schedule existing patients who have not been in for a time;
  • Manage patient information- as per clinic directive;
  • Manage incentives and or time spent (BC)
  • Fax documentation;
  • CPSA/CPSBC/CPSSK clinic and physician contact verification;
  • Follow up on failed fax transmissions (fax reconciliation);
  • Virtual filing into patient charts;
  • Create documents for lab, diagnostic imaging, hospitals, pharmacies;
  • Internal EMR documentation of all work completed, either on patient chart or answering tasks
  • Transcription of dictated chart/encounter notes if requested and/or editing services for existing notes
  • Create referral letters from the chart notes and fax them to the specialist
  • Medical legal letter creation with attached copies of clinical records when requested
  • Consultation letters for specialists
  • Insurance letters with attached copies of clinical records when requested
  • To Whom It May Concern requests
  • Sick/off work notes
  • Private billing for the above documents when requested/needed


  • If your staff has a backlog, hire us by the hour for catchup.
  • If an MOA quits, you can hire us immediately.
  • If you routinely need an additional ¼ of an MOA, hire us rather than a full-time employee.
  • If your have run out of space in your Clinic, Sherritt’s Virtual MOA is the answer.

Sherritt does not have a minimum commitment.  You can have a fully trained and experienced part-time MOA to fill gaps.  No overhead and no commitment - no CPP, EI, WCB, vacation time, sick time, benefits - no space used, no equipment required, no supplies consumed.


Employee MOA’s spend between 2-20 hours per week on tasks that could be offloaded to a Virtual MOA. That could make your Employee MOAs more effective managing hands-on tasks that make the physicians more productive. As a direct representative of the physician, ensuring that your Employee MOAs are supported and as efficient as possible, is critical to patient care and physician productivity. Utilizing a Sherritt Virtual MOA to stay current and not overwhelmed with administrative duties just makes sense.



General terms of service are:

  • Hourly fee, invoiced monthly.
  • Will provide reports tracking tasks and duties fulfilled.
  • No minimum usage or commitment.
  • PIA submission ready.


Sherritt Virtual Reception Services

Sherritt’s Virtual Reception Service is a stand-alone service that can be utilized as the clinic needs assistance. If there are busier hours of the day or days of the week. Sherritt can be implemented as required or on a scheduled basis to ensure the phone lines are managed and staff is free to assist patients.

Clients need to provide:

  • Internet based phone (VoIP systems) service like Telus Business Connect or Shaw SmartVoice
  • A user “seat” available for Sherritt Receptionists on the virtual system
  • EMR access for the client site

The general terms of service are:

  • Per hour charge, plus tax;
  • no commitment with respect to any minimum per month;
  • a simple 12-month Contract, with option to terminate upon 30 days written notice.

We're the Office Administration Assistant experts

We proudly offer administrative assistant services to our clients all across Canada. With our professionally trained and experienced staff, you are in good hands. No matter the job, we can handle it for you with dedication and the kind of efficiency you would expect from experts. Call Sherritt Services Inc. for process details, inquiries, or to schedule a non obligatory face to face meeting.



Sherritt Services

Alberta/Manitoba, Sales
Marena Seifert
Alberta Regional Sales Manager

British Columbia, AB, SK, MB -Canada East, Sales
Kyle Sherritt
Vice President

British Columbia & Alberta, Sales 
Fred Chapman
British Columbia & Alberta (south) Sales Manager

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